Frequently Asked Questions (FAQs)

How much funding is available for each child?

We can provide up to $400 per child per calendar year (which is January to December) for each child in your family.  We look at when the activity is taking place to determine which calendar year it falls under.

Please note: It is not a guarantee that you will get $400 for your child because it depends on how much funding we have overall.  Funding is on a first-come, first-serve basis.

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What kinds of activities can I get funding for?

We fund sports, arts, music, camps, and other recreational activities. Beginning in 2019, we also fund life-skill development activities, such as CPR and first aid courses, babysitting courses, driver’s education, and tutoring. Click HERE for a full list of the activities we fund.

If you don't know if the activity you want is eligible for funding, call us at 519-826-9551 ext 23 or email freetogrow@childrensfoundation.org

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How does the application process work?

Top of Flowchart

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Step 4

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Am I eligible for funding?

You would be eligible for funding if:

  • your child is 18 or younger when you apply
  • you live in Guelph or Wellington County
  • your family income is below the “low income cut-off”, which is also called the LICO

To see if your family income is below the low income cut-off, we look at your:

  • family size (how many people are in your family)
  • family income (how much money the adults in your home make)

Families with income (we look at Line 236 on your income tax) below the current Low Income Cut-Off (LICO) (see table below) can get full funding (up to $400 per child).

LICO Table

Click HERE to see what documents you need to show us your family size and income.

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What financial documents do I need to show?

You need:

  • Most current year’s Canada Child Benefit (CCB-OCB) Notice which shows:
    • Your marital status (e.g. single, divorced, or married)
    • The number of children in your family
    • Your family’s net income

This is the portion of the CCB Notice we look at:

Canada Child Benefit Notice Sample

I don’t have the CCB-OBC Notice. What can I use?

You can use:

  • The Ontario Trillium Benefit (OTB) Notice (looks the same as the CCB-OCB)
  • The GST-HST Credit Notice (looks the same as the CCB-OCB)

Other alternatives:

  • A recent Ontario Works (OW) Statement that shows your name and monthly amounts:

OW Statement

  • A Statutory Declaration from Immigrant or Settlement Services
    • This option is only for refugees and immigrants

Note: The size of the document should be less than 8MB if you are uploading it on the computer or emailing it. If you are uploading, we ask you o black out your Social Insurance Number (SIN) number. For privacy reasons, we do not keep your personal documents on file.

Please contact us if you don’t have any of these documents.

 

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How do I upload my financial documents or send to you?

When using the online system, you will be asked to upload your financial document(s). You don’t need to use a scanner. Instead, you can take a photo of your financial document(s) using your cell phone and then upload it as a JPEG. Make sure the photo is clear and legible, like this one:

 Canada Child Benefit Notice Sample

If you can’t upload your financial information, please email it to freetogrow@childrensfoundation.org, fax it to  519-766-4870, or mail/drop it off at our office at 87 Waterloo Avenue.

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How do I send you a paper application?

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Can I apply for funding through the organization that is providing the activity?

Not usually. The sports, recreation, arts, and life-skill organizations in Guelph-Wellington may tell you about our program or help you apply, but they do not typically submit the application for you. You must apply directly to us, either through our online system or through a paper application.

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I opened an account, but never got an email to confirm. What do I do?

If you've just opened an account, you will get an automatic email with a link to "activate" your account.

If you don't see it immediately in your email inbox, check your Junk/Spam folder:

 Spam

 

For Gmail accounts, you could also check your Promotions folder:

Promotions

 

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I’ve forgotten my username and/or password. What do I do?

Your Username is your email address. Passwords can be re-set by clicking HERE. 

You will be asked for your email and you will receive an automated email with a link to re-set your password.

 

Note: If you don’t see the email in your inbox right away, please check your Junk/Spam folder (or Promotions folder for Gmail accounts).

 

Junk/Spam Folder

Spam/Trash

 

Promotions Folder

Promotions

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Can I see if my application has been approved yet?

Yes. You can see in the online system the status of your applications, whether they have been approved or are still waiting to be approved ("pending"). You can also see how much funding your child potentially has remaining for the year.

Please note: available funding is not guaranteed as it depends on our overall availability of funds and is on a first-come, first-serve basis.

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How long does it take to find out if my application is approved?

It can take up to a week to hear back from us, based on how many applications we have. If you don’t hear back within one week, call or email us to check on your application.

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The activity starts next week. Can I apply and be approved this week?

The application process usually takes one week to complete if you have given us everything we need. We recommend applying at least 2 weeks before the activity to give us enough time.

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How many activities can I apply for at one time?

You can apply for as many activities as you want. Each child has maximum funding of $400 per year. For each activity, you must apply again (either online or on paper).

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I submitted an application before and was approved. If I want my child to participate in a new session for the same activity or a different activity, do I need to apply again?

YES, you always need to apply again and give us the details of the new session/activity and costs. You may also need to give us more recent information about your income. We typically update once a year with the new Canada Child Benefit Notice.

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If I paid for an activity, can I still apply and have the Children’s Foundation pay me back?

You can apply but we cannot pay you back as we can only pay the organization that provides the activity. However, most organizations can refund you once they have received confirmation that we will be funding the activity, so you could ask them if they will do that in your case.

 

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What if my child cannot take part in the activity?

As soon as you know your child isn't going to participate in the activity we've given funding for please contact us at 519-826-9551 ext. 23 or email freetogrow@childrensfoundation.org to let us know. It’s important to let us know right away as we may be able to cancel or change the funding for that particular activity depending on the cancellation and the organization's refund policy.

As well, if the child did register for the activity but withdrew early we need to know.  For example, if you were approved for funding for two weeks of camp but ended up only registering for one week, we need to know.

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I didn’t use all my available funding this year. Can I use these funds next year?

No. Funds are not transferred from year to year or from child to child in a family.  Even though each child has a potential maximum funding of $400, it doesn’t mean that you will always get $400 for each child. It depends on our overall available funding, and we do fund on a first-come, first-serve basis.

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