Frequently Asked Questions

1. How do I register my tree?
Registration for tree collection on Saturday, January 7th is now CLOSED.
Registration for our late tree pick-up is open from now until 4:00 p.m. on Monday, January 9th, 2023.
Late tree pick-up will be on Wednesday, January 11th, 2023.
You can register for late tree pick-up here: 

2. What if I don't want to pre-pay when registering my tree?
This year we are highly encouraging pre-payment to make this event as contactless as possible. If you're unable to pay via credit card, you can view the other registration options here: 

3. What day is pick-up?
For those who registered before Thursday, January 5th @ 4:00 p.m., tree pick-up will be on Saturday, January 7th, 2023.
For those who registered for our late tree collection, or who selected "Orthodox Christmas" on their registration, tree pick-up will be on Wednesday, January 11th, 2023.

4. What do I need to do to prepare my tree?
Ensure that your tree is at the curb by 8:00 am on Saturday, January 7th for pick-up (or 7:00 am on Wednesday, January 11th for late pick-up). Please make sure that your tree is visible and not covered by snow, or other objects. Also, please ensure you have removed all ornaments, lights, tinsel, etc. from your tree.

5. My street address is not coming up, does this mean I can't register?
Our pick-up areas currently include Guelph, Puslinch and Rockwood. If your address does not come up, then you are not located in one of our pick-up areas. Please email if you are interested in having Trees for Tots expanded to your area in the future! 

6. Can my friends and family bring their trees to my house for pick-up?
Yes - but only if you have paid for it. Our volunteers know how many trees they should be picking up from each location, and will not take additional trees that have not been paid for. 

7. What happens to my tree once it is picked up?
Most of the trees that we pick up are taken to a chipping station where they will be chipped and returned to nature through local revitalization projects, such as hiking trails at Ignatius Jesuit Centre, as well as Portage Ontario. Other trees will be donated to organizations like Trout Unlimited, who will use these trees in creek restoration projects. 

8. What happens if there is inclement weather on January 7th?
We will be keeping a close eye on the weather, and if necessary we will postpone our event to the following Saturday, January 14th. Registrants will be notified and given instructions if inclement weather is a factor. 

9. Can't I just take my tree to the Dunlop St Waste Centre for free?
The City of Guelph charges a $10 fee to dispose of your tree at the Dunlop St Waste Centre, and they do not offer curbside pick-up.