Donor Relations Manager

Mission Statement

We empower children and youth by connecting families with opportunities to build hope for lifelong change and break the cycle of poverty.

Summary of Role

In 2018 we are ready to do more. This means ensuring that for children in our community, opportunity outshines hardship every time. Together with our supporters, we want to ensure that children believe in limitless possibilities, establish healthy habits, learn skills to empower them for the future, and will have the opportunities that will help them be happy. Let’s dream new dreams. We will not only dream them, together, we can inspire children and youth to pursue them.

We are looking for someone who is in love with our new mission and driven to help ensure we have the resources to achieve it. You are an enthusiastic, self-directed individual who is ready to be part of a high-performing and collaborative team. You are an engaging communicator committed to providing impactful donor communications and know how to build relationships via phone or email. You are extremely attentive to detail, and love building systems and working with data.

Reporting to the Executive Director, the Donor Relations Manager will serve as the organization’s development “quarterback”, developing systems and strategies, researching prospects, and writing communications to ensure that all staff and board ambassadors have what they need to be successful in their efforts to increase our financial resources.

Key Responsibilities

  • Enhance donor relations and stewardship ensuring that donors experience high-quality interactions with the organization in order to foster long-term engagement and investment.
  • Apply creativity and innovation to develop strategies for donor renewal and upgrading, and increase revenue through annual, monthly, mid-level and major gifts.
  • Working in DonorPerfect, put your strategies into action by analyzing and segmenting donor data to create tailored fundraising and stewardship plans for donors to be carried out in collaboration with the staff team.
  • Work with the Executive Director to identify major donor prospects and support the building of a major donor pipeline.
  • Provide input into the development of the annual fundraising plan based on current fundraising trends and identified opportunities with our existing donor relationships.
  • Write impactful, donor-focused communications including gift acknowledgements, impact reporting, and the annual report.
  • Oversee the development of strategic and targeted communications content for use on a variety of communication platforms including social media, The Beacon eNewsletter, website content, and fundraising campaign materials.
  • Work as a staff liaison with the Board Resource Development Committee to ensure that the board has tools and training and is fully engaged in the achievement of their annual development goals.
  • Ensure accurate and up-to-date donor records in DonorPerfect including maintaining comprehensive correspondence notes.


  • Minimum 2 years’ professional experience in donor cultivation and stewardship, sales or communications.
  • Post-secondary education in a related field is an asset.
  • Extremely detail oriented with a passion for data, analytics and prospect research.
  • Strong technological skills including database analysis and reporting (Donor management software, particularly DonorPerfect is a definite asset), MS Office, website and newsletter design, and social media.
  • Ability to communicate messages in a professional and engaging donor-centered manner designed to convey emotion and compel action.
  • Knowledge of, and a passion for, staying up-to-date on current trends in giving. Also valuable is your involvement with a professional organization such as the Association of Fundraising Professionals.
  • Self-assured and confident, persistent and focused.
  • Strong understanding of people, their motivations to give and values.
  • Customer-focused with a commitment to working cooperatively in a team environment with staff, Board of Directors, volunteers, donors, and the public.
  • Ability to achieve a work-life balance that accommodates the realities of working in a volunteer-based organization.


  • Mostly within the Children’s Foundation office
  • Obtain a Police Record Check/Vulnerable Sector Screening Check.
  • Full-Time (37.5 hour work week)
  • Starting salary range is $42,500 - $50,000 and will commensurate with experience. The Children’s Foundation wishes to maintain a work environment that fosters personal and professional growth for all employees and therefore compensation includes a comprehensive benefits package, training and development opportunities and a flexible and supportive work environment to accommodate personal and family commitments.


How to Apply

All applications must be submitted through to the attention of Glenna Banda, Executive Director before February 21, 2018. Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require an accommodation due to disability to participate in the recruitment and selection process, please advise and we will work with you to meet your needs.

We thank all applicants for your interest in this position. Only those selected for an interview will be contacted. No phone calls please.